The Food Waste Atlas is brought to you by WRAP and WRI. WRAP is the data controller.
The following statement explains our policy regarding the personal information we collect about you. It also explains our policy regarding the transportation, access, storage and management of confidential and sensitive data.
From time to time, you will be asked to provide personal information about yourself (e.g. name and email address etc) in order to receive or use services on our website. In addition, we automatically collect certain data which we outline below. Some of this information is stored in cookies and you can find out how we use these in our cookies policy.
How we process your data
We process your personal data in these ways:
For certain legitimate interests:
- to improve your experience
- to display content suitable to your device
- to measure the effectiveness of our website and marketing channels
- to determine the effectiveness of resources e.g. to provide a follow up email after a user has downloaded a specific resource to understand the business change that may have happened.
- to identify and prevent fraud
- to identify and prevent spam
Based on your consent:
- to provide you with a personalised experience i.e. providing content tailored to you
- to send you marketing communications i.e. email marketing and online advertising, for which we will gain separate consent
- to measure the effectiveness of our audience profiles on our website and marketing channels for research purposes; and
- to comply with a legal obligation.
What data we collect
The data we collect includes:
- email address
- Website actions (i.e. content viewed and downloaded)
Sharing your data
Subject to applicable data protection law we may share your personal data with:
- Companies who provide services to us
- Legal and professional advisors or bodies
- Fraud prevention companies
- An organisation we sell or license the relevant part of the business in order to retain your legitimate interests
- Any other organisation where we have gained your consent or where it required by law
Whenever we process data for these we will ensure that we keep your Personal Data in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please contact us.
How long we keep your data
Web application accounts
- Where we can’t identify when someone last signed in we will retain the information for the lifetime of the application in order to retain your legitimate interests in using the application.
- Google Analytics
- User-level and event-level data stored by Google Analytics is automatically deleted from Analytics’ servers after 50 months.
- Email marketing lists
- You have the option to unsubscribe from one of our email marketing lists, and we will always honour this. We will also periodically clean our lists to ensure they are up-to-date.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
- Right of portability – you have the right to have the data we hold about you transferred to another organisation.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
Access to your personal information
In line with the above rights, you have the right to request a copy of the personal information WRAP holds about you, to have any inaccuracies corrected, or request that it be deleted. Please address requests to the person responsible for Data Protection (email: [email protected]).
Users under 18
If you are under 18, please get your parent/guardian's permission beforehand whenever you provide personal information to WRAP. Users without this consent are not allowed to provide us with personal information.
Confidential and Sensitive Data
Our data security policy forms part of our ISO: 9001:2015 Quality Management Scheme and sets out how confidential and sensitive data is accessed, stored and managed.
All confidential and sensitive data is saved on a dedicated secure drive. Access to this sensitive data is tightly controlled. Only named staff have access to this data.
Files containing identifiable data are further protected by file-level passwords. Passwords are known only to those who require access and are distinct from the passwords used for other areas of the data. A record of passwords, past and present is kept in a secure document stored in the data controller’s folder.
The details for the latter are:
Data Protection [email protected]
2nd Floor Blenheim Court
19 George Street
Banbury, OX16 5BH