This guide provides information to help you plan, deliver and evaluate communications to support changes to waste and recycling collection services. It includes: communications planning, design, messages, communication stages, communication activities, scheduling, costing and monitoring mechanisms.
Why local authorities should use this guide
- Planning communications will help co-ordinate the various communication stages and activities that need to be delivered to support the successful implementation of your service change.
- It will help determine how much activities cost and the time you need to deliver communication activities effectively.
- It provides details of the resources available including Recycle Now campaign toolkits and assets and how these can help save money and time. Along with information on WRAP’s communication guidance documents to help you every step of the way.
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DownloadWRAP Service Change Communications Guide.pdf
PDF, 4.73 MB