Resources
This target audience section helps you to identify and describe your target audience. You must be clear about the target audience for your communications and keep them as the focus of your effort at all stages.
- Consumer behaviour
- Local Authorities
This planning your activities section looks at the process of putting your ideas into a coherent implementation plan and provides you with a mechanism to ensure that all activities are completed on time and within budget.
- Consumer behaviour
- Local Authorities
This guide is intended to help authorities decide whether alternate weekly collection (AWC) is right for them and to draw together, from the experience of other authorities, advice on how to design and implement a scheme which is effective, and which gains and retains the support of local people.
- Collections & recycling
- Consistency in collections
- Service design
- Communicating with residents
- Collections and sorting
- Kerbside collection
- Local Authorities