Resources
This monitoring and evaluation section shows that it is part of a continuous process of learning and improvement that enables you to assess the performance of your communications against your aim and objectives.
- Consumer behaviour
- Local Authorities
This section shows how your communication methods cover a wide range of individual activities. Once you have decided on your overall strategy and selected the mix of communication methods to use, you need to look in detail at the communications activities you need to deliver your strategy’s objectives.
- Collections & recycling
- Communicating with residents
- Local Authorities
This guide is intended to help authorities decide whether alternate weekly collection (AWC) is right for them and to draw together, from the experience of other authorities, advice on how to design and implement a scheme which is effective, and which gains and retains the support of local people.
- Collections & recycling
- Consistency in collections
- Service design
- Communicating with residents
- Collections and sorting
- Kerbside collection
- Local Authorities