Head of Operations
Ben has nearly twenty years’ experience working in the environmental sustainability sector, 14 years of which have been at WRAP. After joining as a behaviour change project manager, he has worked on numerous external delivery and internal organisational development programmes and progressed his career to the position of Head of Operations. Prior to joining WRAP Ben worked for the Carbon Trust and Action Energy.
As Head of Operations, Ben leads the development of how WRAP delivers its day to day work. On the operations side, Ben is responsible for managing our operating models, project and programme delivery processes, overseeing the Project Office, driving our integrated quality and environmental management systems and the resource allocation process for delivery staff. On the infrastructure side, Ben has responsibility for WRAP's IT enterprise, facilities and buildings management and our digital offer. More recently Ben has been given the role of WRAP's Data Protection Officer.
Ben is an active member of the Chartered Management Institute (CMI), and past member of the Chartered Institute of Waste Management (CIWM). Outside of work Ben is a keen rugby player, triathlete and mountain biker.